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Symptom
The burner does not ignite.
The burner does not burn
evenly.
Burner extinguishes after
igniting.
Ceramic glass plate broke
Possible cause
The electrical connection is
not correct.
Fuse defective/fuse switched
off in fuse cupboard.
Spark plug (1) dirty/damp.
Burner parts not placed
correctly.
Burner parts dirty/damp.
Main gas supply valve
closed.
Fault in gas mains.
Gas bottle or tank is empty.
The wrong type of gas used.
Burner parts not placed
correctly.
Burner parts dirty/damp.
The wrong type of gas used.
Thermocouple (2) is dirty.
Troubleshooting
Solution
Contact your installer.
Replace the fuse or switch on the fuse
again in the fuse box.
Clean/dry the spark plug.
Use the centring notches to put the
burner parts together.
Clean/dry the burner parts. Make sure
that the outflow holes are open.
Open the main gas valve.
Consult you gas supplier.
Connect a new gas bottle or have the
tank refilled.
Check whether the gas used is suitable
for the appliance. Contact your installer
if it is not correct.
Use the centring notches to put the
burner parts together.
Clean/dry the burner parts. Make sure
that the outflow holes are open.
Check whether the gas used is suitable
for the appliance. Contact your installer
if it is not correct.
Clean/dry the thermocouple.
Close the gas main switch and pull the
plug out of the socket. Contact your
installer.
Please note! Do not throw a broken
ceramic glass plate in the glass
recycling bin but take this to the
Municipality's waste recycling centre.
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