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3Trouble shooting
I f a fault occurs, there is often a simple explanation.
T r o u b l e s h o o t i n g
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Troubleshooting
Error message
The appliance does not work
‚ƒ:‹‹ flashes in the display and the
r symbol lights up.
The appliance is not operating. A cooking
time is shown in the display.
The microwave is not working.
It is taking longer than usual for food to
heat up
Microwave operation has been cancelled
for no apparent reason.
"‚ is indicated on the display panel.
"ƒ is indicated on the display panel.
"„ is indicated on the display panel.
"... is indicated on the display panel.
"‚‚ is indicated on the display panel.
"‚ˆ is indicated on the display panel.
The appliance can be set, but does not
heat up. The colon flashes.
Possible cause
The plug is not plugged into the mains.
Power failure
The fuse is faulty
Faulty operation
Power failure
n was not touched after the setting was made. Touch n or delete the setting by using the function
The door has not been properly closed.
n was not touched.
The microwave power output has been set too
low.
A larger amount of food than usual has been
placed in the appliance.
The food was colder than usual.
The microwave has a fault.
The thermal safety switch-off function has been
activated.
The automatic safety switch-off function has been
activated.
The oven is malfunctioning.
The thermal safety switch-off function has been
activated.
Moisture in the control panel.
Rapid heating has failed.
The demo mode has been activated.
:
Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
You can take remedial action yourself for some error
messages.
Remedy/Note
Plug the plug in
Check whether the kitchen light works.
Check in the fuse box to make sure that the fuse for
the appliance is OK.
Switch off the fuse in the fuse box. Switch it back on
after approx. 10 seconds.
Reset the clock.
selector to select another function.
Check whether food residue or debris is trapped in
the door.
Touch n.
Select a higher microwave power output.
Double the amount – double the time.
Stir or turn the food during cooking.
If this fault recurs, call our customer service.
Call customer service.
Touch any button or turn the rotary selector.
Call customer service.
Call customer service.
Allow the control panel to dry.
Call customer service.
Deactivate demo mode in the basic settings.
Demo mode is only visible in the first 5 minutes
Note:
after connecting the appliance to the mains.
Trouble shooting
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