3URFHGXUD JHQHULFD SHU OD YLVXDOL]]D]LRQH GHOOH LPPDJLQL
)DVH
,QVWDOOD]LRQH GHO GULYHU 86% VXO FRPSXWHU SDJLQD
(VHJXLUH TXHVWD RSHUD]LRQH VROR TXDQGR VL YLVXDOL]]DQR OH LPPDJLQL VXO
FRPSXWHU SHU OD SULPD YROWD
)DVH
&ROOHJDPHQWR GHOOD PDFFKLQD IRWRJUDILFD DO FRPSXWHU PHGLDQWH LO
FDYR 86% SDJLQD
)DVH
9LVXDOL]]D]LRQH GHOOH LPPDJLQL VX :LQGRZV SDJLQD
3HU JOL XWHQWL GL :LQGRZV ;3
/¶LQVWDOOD]LRQH GHO GULYHU 86% QRQ q QHFHVVDULD SRLFKp :LQGRZV ;3 ULFRQRVFH OD
PDFFKLQD IRWRJUDILFD FRPH XQLWj QRQ DSSHQD HVVD YLHQH FROOHJDWD DO FRPSXWHU FRQ LO
FDYR 86% ,QL]LDUH OD SURFHGXUD GDOOD )DVH
/¶RSHUD]LRQH VHJXHQWH ID ULIHULPHQWR D :LQGRZV 0H /D VFKHUPDWD H LO PHWRGR GL
IXQ]LRQDPHQWR SRVVRQR YDULDUH D VHFRQGD GHO VLVWHPD RSHUDWLYR XWLOL]]DWR
)DVH ,QVWDOOD]LRQH GHO GULYHU 86% VXO FRPSXWHU
3ULPD GL FROOHJDUH OD PDFFKLQD IRWRJUDILFD DO FRPSXWHU q QHFHVVDULR LQVWDOODUH LO
GULYHU 86% ,O GULYHU 86% H OH DSSOLFD]LRQL QHFHVVDULH VRQR GLVSRQLELOL QHO &'520
IRUQLWR LQ GRWD]LRQH FRQ OD PDFFKLQD IRWRJUDILFD
1RWD SHU JOL XWHQWL D HFFH]LRQH GL TXHOOL GL :LQGRZV :LQGRZV
6( :LQGRZV H :LQGRZV 0H
1RQ FROOHJDUH OD PDFFKLQD IRWRJUDILFD DO FRPSXWHU LQ TXHVWD IDVH
3ULPD GL FROOHJDUH OD PDFFKLQD IRWRJUDILFD DO FRPSXWHU LQVWDOODUH LO
GULYHU 86% VXO FRPSXWHU 6H VL FRQQHWWH SULPD LO FDYR 86% q
LPSRVVLELOH LQVWDOODUH FRUUHWWDPHQWH LO GULYHU 86%
3HU FRQRVFHUH TXDOL PLVXUH DGRWWDUH QHO FDVR LQ FXL LO FDYR 86% VLD VWDWR FROOHJDWR
SULPD GL LQVWDOODUH LO GULYHU H QRQ VLD VWDWR SRVVLELOH LQVWDOODUH FRUUHWWDPHQWH LO
VRIWZDUH GHO GULYHU YHGHUH ³6H QRQ YLHQH YLVXDOL]]DWD O¶LQGLFD]LRQH 5HPRYDEOH
'LVN´ SDJLQD
-IT