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6.1.4. Alarm-Panel Backup
For security reasons, the backup file of your alarm panel is stored fully encrypted in the Abus
Cloud, exclusively on European servers.
Note
Creating a Backup
Under the Backup menu in the Gateway Configuration, you can create a backup manually and activate the automatic
backup. The automatic backup is performed weekly.
Importing a Backup
To import the backup into a new alarm panel, please proceed as follows:
1.
Disconnect the alarm panel from which the backup originates from the network, if you have not already
done so, and switch it off.
2.
In the gateway overview in the app, click on the + symbol to add a new Gateway.
3.
Select 'Backup Import'
4.
Scan the QR code on the back of your new alarm panel.
5.
Select the alarm panel from which you want to load the backup.
Note: After importing, the backup will be deleted from the cloud and the components will no longer work
on the old alarm panel.
6.
Enter the desired name of your new Gateway.
7.
After confirmation, a verification code will be sent to the e-mail address of the owner of the system. Enter
this code in the app and click on 'Start import'.
8.
The import will now be carried out. You can now close your app and wait until you receive the push
notification that the Gateway is online and the power supply is available.
To restore a configuration to the same hardware (Gateway), please proceed as follows:
1.
Reset the affected Gateway to factory settings (press the reset button for 10 seconds -> see 6.5.1)
2.
In the Gateway overview in the app, click on the + symbol to add a new Gateway
3.
Select 'Backup Restore'
4.
Scan the QR code on the back of your Gateway
5.
Enter the desired name of your Gateway
6.
The import will now be carried out. You can now close your app and wait until you receive the push
notification that the alarm panel is online and the power supply is available.
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