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9. TROUBLESHOOTING
Problem
Machine can't start
The tap leaks
Product leaks from the back of the
bowl
The auger does not turn
The machine does not make granita
One or more cylinders are not cooled
The auger is noisy
Granita has black stains
The tap doesn't distribute
If the machine malfunctions due to causes other than those listed in this table or proposed remedies do not solve the
problem, please call a specialized technician.
Cause
No power supply.
The main switch is not in position
"ON".
The tap piston is not lubricated.
The tap piston is defective.
The bowl is not fitted correctly.
The bowl seal is not lubricated.
The seal is defective.
The switch is positioned on "OFF".
Blocked ice in the bowl.
The main switch is not in position
"ON".
The working status is not on slush
mode.
The consistency has not been
adjusted correctly.
There is insufficient ventilation. The
condenser is dirty.
The machine is near a source of heat.
The electronic expansion valve is
blocked.
The front seal has been applied
incorrectly.
The consistency is adjusted too thick.
The seal is not lubricated.
The product is with less sugar.
The bowl is dirty.
Auger seal is dirty.
Auger seal is defective.
Ice blocked inside the bowl.
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Remedy
Insert the plug into a suitable outlet.
Press the switch to position "ON".
Lubricate the tap piston.
Replace the tap piston.
Check the positioning of the bowl.
Lubricate the bowl seal.
Replace the bowl seal.
Press the switch to position "ON".
Switch off the machine and allow the
ice to melt.
Press the switch to position "ON".
Change the working status to slush
mode.
Adjust the consistency correctly.
Call a specialized person to clean the
condenser.
Install the machine in a suitable place,
away from any heat source.
Press
for six seconds, the
corresponding solenoid valve will fully
open to clean for three minutes.
During the time, the tap position
display shows "C".
Put the seal correctly.
Adjust the consistency correctly.
Lubricate the seal.
Adjust the materials of product
proportion and do not use mellitum
instead.
Turn off the machine to let the ice
melt. Clean the bowl.
Clean the seal.
Replace the seal.
Turn off the machine to let the ice
melt.
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