18. Warranty certificate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the unlikely event that your device develops a
fault, please contact our service department at the address shown on this guarantee card. Of course, if you would prefer to call us then we are also
happy to offer our assistance under the service number printed below. Please note the following terms under which guarantee claims can be made:
• These guarantee terms cover additional guarantee rights and do not affect your statutory warranty rights. We do not charge you for this guarantee.
• Our guarantee only covers problems caused by material or manufacturing defects, and it is restricted to the rectification of these defects or
replacement of the device. Please note that our devices have not been designed for use in commercial, trade or industrial applications. Conse-
quently, the guarantee is invalidated if the equipment is used in commercial, trade or industrial applications or for other equivalent activities. The
following are also excluded from our guarantee: compensation for transport damage, damage caused by failure to comply with the installation/
assembly instructions or damage caused by unprofessional installation, failure to comply with the operating instructions (e.g. connection to the
wrong mains voltage or current type), misuse or inappropriate use (such as overloading of the device or use of non-approved tools or accesso-
ries), failure to comply with the maintenance and safety regulations, ingress of foreign bodies into the device (e.g. sand, stones or dust), effects of
force or external influences (e.g. damage caused by the device being dropped) and normal wear resulting from proper operation of the device.
The guarantee is rendered null and void if any attempt is made to tamper with the device.
• The guarantee is valid for a period of 3 years starting from the purchase date of the device. Guarantee claims should be submitted before the
end of the guarantee period within two weeks of the defect being noticed. No guarantee claims will be accepted after the end of the guarantee
period. The original guarantee period remains applicable to the device even if repairs are carried out or parts are replaced. In such cases, the
work performed or parts fitted will not result in an extension of the guarantee period, and no new guarantee will become active for the work
performed or parts fitted. This also applies when an on-site service is used.
• In order to assert your guarantee claim, please contact the service partner shown below. If the complaint is within the guarantee period, we will
provide you with a return slip, with which you can return your defective device free of charge to us. It would help us if you could describe the na-
ture of the problem in as much detail as possible. If the defect is covered by our guarantee then your device will either be repaired immediately
and returned to you, or we will send you a new device.
Of course, we are also happy offer a chargeable repair service for any defects which are not covered by the scope of this guarantee or for units which
are no longer covered. To take advantage of this service, please send the device to our service address.
Service-Hotline (GB):
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (GB):
service.GB@scheppach.com
Service Address (GB):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd CF375SW
At www.lidl-service.com you can download this and many more manuals, product videos plus installation software.
The QR code takes you directly to the Lidl service page (www.lidl-service.com) and you can open your operating
manual by entering the article number (IAN) 383517_2107.
Service-Hotline (IE):
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (IE):
service.IE@scheppach.com
Service Address (IE):
LetMeRepair
1 Langlands Court / Kelvin South Business Park
East Kilbride G75 0YB
Service-Hotline (NI)
00800 4003 4003
(0,00 EUR/Min.)
Service-Email (NI):
service.NI@scheppach.com
Service Address (NI):
Forest Park & Garden
Coed Court, Taffsmead Road
Treforest, Ind. Estate, Pontypridd CF375SW
GB/IE/NI
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