17. Troubleshooting
Fault
Possible cause
The device does not start
• Air filter dirty.
up.
• Fuel filter blocked
• Missing fuel supply
• Fault in the fuel line
• Starter unit is defective
• Engine flooded
• Spark plug connector not plugged in
• No ignition spark
• Engine defective
• Carburettor defective
The device runs and dies
• Incorrect carburettor setting (idle speed)
Engine runs, but cutting
• Cutting unit jammed
tool remains stationary
• Internal fault (drive shaft, transmission)
• Clutch defective
Device works with inter-
• Carburettor is incorrectly adjusted
ruptions (stutters).
• Spark plug is sooty
• On/off switch defective
Smoke is produced
• Incorrect fuel mixture
• Carburettor is incorrectly adjusted
Device does not work at
• Machine is overloaded
full power
• Air filter is contaminated
• Carburettor is incorrectly adjusted
• Silencer blocked
The brush cutter does not
• Cutting unit blunt or damaged
work at full power
• Material to be cut too high (product overload-
ing)
The grass trimmer trimmer
• Trimming thread too short or damaged
does not work at full
• Device is overloaded as grass is too high
power
Trimming line is not routed
• Thread coil empty
through
The pole-mounted pruner
• Chain tension too high
does not saw, plucks or
• Chain blunt
vibrates
• Chain mounted incorrectly
• Chain worn
Saw chain is hot or saw
• No oil in the tank
chain lubrication not
• Oil line blocked
functioning
• Chain tension too high
• Chain blunt
22
GB/IE/NI
Remedy
• Clean/replace the air filter
• Clean or replace the fuel filter
• Refuelling.
• Check the fuel line for kinks or damage
• Contact the service point.
• Remove spark plug, clean and dry; then pull the starter cable
several times; re-install the spark plug
• Check the spark plug connector is seated properly
• Clean or replace the spark plug
• Check ignition cable for damage
• Contact the service point
• Contact the service point
• Contact the service point
• Switch off the engine and remove the object
• Contact the service point
• Contact the service point
• Contact the service point
• Clean or replace the spark plug
• Contact the service point
• Use two-stroke mixture with the mixing ratio of 40:1
• Contact the service point
• Do not push hard while mowing/trimming
• Clean or replace the air filter
• Contact the service point
• Check exhaust pipe
• Sharpen or replace cutting unit
• Cut grass in stages
• Feed in or replace trimming thread
• Cut grass in stages
• Replace thread coil
• Check and adjust chain tension
• Have chain sharpened or replaced
• Re-mount chain
• Replace chain
• Top up oil
• Clean oil line
• Adjust chain tension
• Have chain sharpened or replaced