Flat tires
Immediately turn the system off and do not use the Rollz Motion Electric if a tire is flat,
punctured or broken. Contact the supplier or authorised Rollz dealers to replace the tire.
Replacement of parts
Wearable parts, like foam handles, tires, wheels, brake cables and the seat cushion, are subject
to wear and tear. Please contact your supplier for the replacement of parts if necessary.
NOTE
Only use original or Rollz International BV approved parts.
WARRANTY
Is something wrong with your Rollz Motion Electric within two years of purchase? Then contact
your supplier immediately. They will look for a solution as quickly as possible in consultation with
Rollz International. We apply the warranty provisions below.
Repairs are also possible after the warranty period has expired, against reimbursement of costs
incurred. Please contact your dealer directly for this.
Warranty provisions
Rollz
International BV, established in Delft in the Netherlands (hereinafter "Rollz"), in its capacity
®
as manufacturer, guarantees the Rollz Motion Electric (hereafter: "product") are produced under
the following provisions:
1. The general warranty period for the first owner (hereinafter: "customer") is 24 months
from the date of purchase.
2. Rollz gives a five-year guarantee from the date of purchase on material and construction
errors of the frame during normal use and maintenance.
3. The battery is under warranty for a period of 18 months.
4. The electric support system, except the battery, is under warranty for a period of 24
months.
5. The warranty gives the right to repair, explicitly not to exchange or to take back a
product.
6. In case of repair, the customer takes care of the transport of the product to and from
the store where it was purchased (the "supplier"). The supplier will arrange the repair in
consultation with Rollz.
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