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ANDERE FUNCTIES GEBRUIKEN ......................................................................... 32
Accountcodes .................................................................................................................... 32
ACD ................................................................................................................................... 32
Wachtstand - Extern ophalen ............................................................................................ 33
Terugbellen ........................................................................................................................ 33
Gespreksdoorschakeling - op afstand (Ik ben hier) ........................................................... 33
Gespreksdoorschakeling - keten beëindigen ..................................................................... 34
Gespreksdoorschakeling - gedwongen ............................................................................. 34
Gespreksdoorschakeling - negeren ................................................................................... 35
In wacht ............................................................................................................................. 35
Oproep beantwoorden ....................................................................................................... 36
Parkeren ............................................................................................................................ 36
Directe oproep ................................................................................................................... 36
Directe oproep - handsfree beantwoorden ingeschakeld .............................................................. 37
Directe oproep - handsfree beantwoorden uitgeschakeld ............................................................. 38
Directe spraakoproep ........................................................................................................ 39
Niet storen ......................................................................................................................... 40
Noodoproepen ................................................................................................................... 40
Meeluisteren ...................................................................................................................... 41
Groepsoproep / "Meet Me" (ontmoet me) beantwoorden .................................................. 41
Groepsaanwezigheid ......................................................................................................... 42
Overdracht: persoonlijke oproepgroepen .......................................................................... 43
Gebruik van de hoofdtelefoon ............................................................................................ 44
Hot Desking ....................................................................................................................... 44
Externe afmelding voor Hot Desk ...................................................................................... 45
Hot Desk PIN wijzigen ....................................................................................................... 46
Maak bezet (Make Busy) ................................................................................................... 46
Bericht wacht-indicator ...................................................................................................... 46
Berichten: adviestekst ........................................................................................................ 47
Berichten: terugbellen ........................................................................................................ 47
Berichten: terugbellen annuleren ....................................................................................... 48
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