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10. Fault Finding Chart
Before maintenance or repair disconnect the pump
from the power supply to avoid accidental starting of the
pump!
Fault
Cause
Motor does not start.
• Supply failure; short-
Fuses blow or motor
circuit; earth-leakage;
starter trips out imme-
fault in cable or motor
diately. Caution: Do not
winding
start again!
• Fuses blow due to use
of wrong type of fuse
• Impeller blocked by
impurities
• Level switch out of
adjustment or defecti-
ve
Pump operates, but
• Low setting of thermal
motor starter trips out
relay in motor starter
after a short while
• Increased current con-
sumption due to large
voltage drop
• Impeller blocked by
impurities. Increased
current consumption in
all three phases
Pump operates at be-
• Impeller blocked by
low-standard
impurities
performance and power
• Wrong direction of
consumption
rotation (only 3 Ph-
pumps)
Pump operates, but
• Discharge valve clo-
gives no liquid
sed or blocked
• Non-return valve blok-
ked
• Air in pump
Warranty Conditions
We grant for the described product in the warranty receipt a war-
ranty of declared duration in the warranty receipt. The warranty
starts with the first start up, latest with the day of sale. A warranty
claim can be raised only by presentation of the fill in warranty re-
Remedy
ceipt together with the purchase receipt.
• Have the cable and
Our warranty extends only the removal of material defects or pro-
motor checked and
duction defects. Costs for removal and installation of the com-
repaired by a quali-
plained product at the installation place, costs for the ride of the
fied electrician
mechanicians to the location and from the installation place as well
as costs for transport are not components of our warranty. Com-
• Install fuses of the
plains caused by installation faults or operating faults, unsuitable
correct type
operation conditions, deficient care or improper efforts of repair are
• Clean the impeller
out of the question of warranty as well as normal wear. Hereby ari-
sed costs, especially costs for checking and transport are bearing
• Check the level
by the sender or operator of the pump. This is also valid for an as-
switch
serted warranty claim if a check results that the unit works faultless
• Set the relay in ac-
and is free of defects. All products have a high quality standard.
cordance with the
Each product is defeated by a streng technical end control before
specifications on the
delivery. If the unit still gives an occasion for a legitimated com-
pump label
plain, you have the claim of an appropriated correction free of
• Measure the voltage
charge. Warranty repairs only must lead from the manufacturer or
between two motor
an authorized agency. Trials of repair by the customer or non-
phases. Tolerance:
authorized persons during the warranty, causes an extinguishing of
± 10% (± 5% for ex-
the warranty. A warranty repair achieved by us does not extend the
plosion-proof
pumps)
warranty period. Replaced spare parts give no reasons for a new
• Clean the impeller
warranty period. Extensive claims are excluderd, especially such as
diminution, change or compensation also for any kind of follow up
damages.
• Clean the impeller
To guarantee a quick transaction of a warranty claim, please return
the product together with the warranty receipt, purchase receipt
• Check the direction
and declaration of defect carriage paid to the manufacturer (for the
of rotation and pos-
adress see warranty receipt).
sibly interchange
two phases (see
Claims caused by damages of transport could be only accepted, if
section 6.4)
the damage is established or confirmed by delivery in the presence
• Check the discharge
valve and possibly
of the forwarder, parcel service, train or post.
open and/or clean
• Clean non-return
valve
• Vent the pump
✂
Warranty receipt
Pump type
No.
Correspond to our warranty conditions
we achieve
HOMA Pumpenfabrik GmbH
Industriestraße 1
D-53819 Nk.-Seelscheid
Telefon: + 49 (0) - 22 47 - 70 20
Telefax: + 49 (0) - 22 47 - 7 02 44
Train station: D-53819 Nk.-Seelscheid
12 months of warranty
14
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