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8. ROWI Germany GmbH warranty
Dear Customer,
This appliance has a 3-year warranty valid from the
date of purchase. If this product has any faults, you,
the buyer, have certain statutory rights. Your statu-
tory rights are not restricted in any way by the
warranty described below.
Warranty conditions
The validity period of the warranty starts from the
date of purchase. Please keep your original receipt
in a safe place. This document will be required as
proof of purchase.
If any material or production fault occurs within
three years of the date of purchase of the product,
we will either repair or replace the product for you
at our discretion. This warranty service is dependent
on you presenting the defective appliance and the
proof of purchase (receipt) and a short written de-
scription of the fault and its time of occurrence.
If the defect is covered by the warranty, your pro-
duct will either be repaired or replaced by us. The
repair or replacement of a product does not signify
the beginning of a new warranty period.
Warranty period and
statutory claims for defects
The warranty period is not prolonged by repairs
effected under the warranty. This also applies to
replaced and repaired components. Any damage
and defects present at the time of purchase must be
reported immediately after unpacking. Repairs car-
ried out after expiry of the warranty period shall be
subject to a fee.
Scope of the warranty
This appliance has been manufactured in
accordance with strict quality guidelines and
inspected meticulously prior to delivery.
The warranty covers material faults or production
faults. The warranty does not extend to product
parts subject to normal wear and tear or fragile
parts such as switches, batteries, baking moulds or
parts made of glass.
The warranty does not apply if the product has been
damaged, improperly used or improperly maintained.
The directions in the operating instructions for the
product regarding proper use of the product are
to be strictly followed. Uses and actions that are
discouraged in the operating instructions or which
are warned against must be avoided.
This product is intended solely for private use and
not for commercial purposes. The warranty shall be
deemed void in cases of misuse or improper hand-
ling, use of force and modifications/repairs which
have not been carried out by one of our authorised
Service centres.
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
Please have the till receipt and the item number
(IAN 365186_2101) available as proof of
purchase.
You will find the item number on the type plate,
an engraving on the front page of the instruc-
tions (bottom left), or as a sticker on the rear or
bottom of the appliance.
If functional or other defects occur, please
contact the service department listed either by
telephone or by e-mail.
You can return a defective product to us free of
charge to the service address that will be provi-
ded to you. Ensure that you enclose the proof
of purchase (till receipt) and information about
what the defect is and when it occurred.
GB/NI/IE/CY/MT
13
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