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6
Rectifying faults
6.1 Help from our Service team
Should you have any questions about operation or a technical matter, our Service team will
be happy to help:
Schlüter Service Team
Schlüter-Systems KG
Schmölestraße 7
58640 Iserlohn
GERMANY
Tel.:
+49 2371 971-240
Fax:
+49 2371 971-339
www.liprotec.de/anwendungstechnik.aspx
6.2 Potential faults
Fault description
LED modules do not
light up
76
Cause
Power socket not supplied
with mains voltage
Power supply not connect-
ed
Switchable socket switched
off
Power supply faulty
Not all plug connectors are
connected
Bluetooth receiver switched
off
Power supply overloaded
Bluetooth receiver faulty
Basic requirements for
installation not met
Remedy
Have the power socket connect-
ed by a qualified electrician.
Connect the power supply.
Switch on the switchable socket.
Replace the power supply with
a new one. Do not attempt to
repair it yourself!
Connect all plug connectors
» "Connecting components
electrically" on page 71.
Switch them on via radio remote
control or Schlüter
-LED-Color-
®
Control app.
Use a power supply with suffi-
cient power.
Replace the Bluetooth receiver.
Give due consideration to the
basic requirements for installa-
tion » "Installation requirements"
on page 61.
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