The bag is not being
welded correctly
The bag does not hold
the vacuum after it has
been welded shut
► If you are unable to solve the problem with the steps shown above, please contact
Customer Service.
19 Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials.
However, they also contain damaging substances, which were necessary for
their functionality and safety.
If these were put in the non-recyclable waste or were handled incorrectly, they
could be detrimental to human health and the environment. Therefore, do not put
your old device into the non-recyclable waste under any circumstances.
► Utilise the collection point, established in your town, to return and recycle old electric
and electronic devices. If necessary, contact your town hall, local refuse collection
service or your dealer for information.
► Ensure that your old device is stored safely away from children until it is taken away.
20 Guarantee
We provide a 24-month guarantee for defects caused by production or material faults,
beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the
Netherlands. For all other countries, please contact us.
Your legal guarantee claims as per Art. 437 ff. German Civil Code (BGB) will remain
unaffected by this. You may exercise your statutory guarantee rights free of charge. The
guarantee does not cover damage caused by improper handling or use of the product or
defects which have only a minor impact on the product's functionality or value. In addition
to this, the guarantee also excludes parts which are subject to wear and tear; transport
damages insofar as we are not responsible for them and damages caused by repairs
which were not carried out by us.
The bag is defective
There is dirt on the welding
and the normal seals
The welding bar is
overheating so that the bag
melts
The bag is defective
There are leaks along the
welding seam as a result of
creases, crumbs, grease or
liquids.
Please note
Please note
Select another bag
Clean the seals and retry correctly
once they are dry
Open the cover on the unit and let
it cool down for a few minutes
Select another bag; wrap paper
serviettes around any sharp edges
on the content
Open the bag again and clean the
upper internal part of the bag and
remove any foreign matter that
might be on the welding bar before
you weld the bag shut again.
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