7. Troubleshooting
In order to prevent damage or serious injury while rec-
tifying machine faults, the following points must be ob-
served:
Only attempt to rectify a fault if you have qualified person-
nel. This means each job must be carried out by trained
specialist personnel, for example electrical work must be
performed by a trained electrician.
Always secure the machine against an accidental restart
by disconnecting it from the electric system. Take appro-
priate safety precautions.
Independent work on the machine is at one's own risk and
releases the manufacturer from any warranty obligation.
Low pump capacity
Cause
Discharge blocked / breaked
Non-return valve polluted
Head to high
Motor does not start
Cause
No power available
Plug is not plugged in
Pump is blocked by impurities
Motor is defect
Electronics are defect
Motor operates, pump gives no liquid
Cause
Discharge blocked / breaked
Non-return valve polluted
Pump does not switch automatically (either a float switch or a pressure-switch is installed
Cause
Float switch polluted
pressure-switch is defect
All manuals and user guides at all-guides.com
Further steps for troubleshooting
If the items listed here do not help you rectify the fault,
contact our customer service. They can help you as fol-
lows:
•
•
•
Note that you may be charged for some services provided
by our customer support. Customer service will provide
you with details on this.
Remedy
Clean / remove break
Clean
Reduce head
Remedy
Check power supply
Insert the plug
Clean tank and pump housing
Exchange by qualified personnel
Exchange by qualified personnel
Remedy
Clean / remove break
Clean
Remedy
Clean
Exchange by qualified personnel
Telephone or written help from customer service
On-site support from customer service
Checking and repairing the machine at the factory
EngliSH | 25