The machine does not start
Cause
Interruption to the power supply, short circuit or short circuit to
earth in the line and/or motor winding
Triggering of fuses, motor protection switches and/or monitoring
systems
Ventilator hood blocks blade wheel
Blade wheel blocked
Pump does not suck
Cause
Foot-operated valve not in the water
Pump housing has no water
Air bubbles in suction line
Foot-operated valve leaky
Suction basket of the foot-operated valve blocked
Excessive suction height
Water delivery rate insufficient
Cause
Excessive suction height
Suction basket of the foot-operated valve blocked
Water level falls rapidly
Pump output is reduced by pollutants
Thermal circuit breaker switches the pump off
Cause
Motor overloaded, frictional overloading by foreign bodies
Further steps for troubleshooting:
If the aforementioned points do not help you to eliminate
the fault, contact our customer service. They can help you
as follows:
•
Assistance by telephone or in writing by the
•
customer service
•
Support on site by the customer service
•
Check/repair of the machinery in the factory
Please note that the use of certain services of our
customer service might incur further costs! Please
contact our customer service for further information.
Remedy
Have line and motor checked by a person skilled in the art and, if appropriate,
have it renewed
Have connections checked by a person skilled in the art and, if appropriate,
have them changed. Have motor protection switches and fuses installed or set
in accordance with the technical guidelines, reset monitoring systems. Check
blade wheel/propeller for ease of movement and, if appropriate, clean them or
make them operable again
Withdraw ventilator hood with screwdriver, replace it and check fan wheel for
ease of movement
Rotate motor shaft with screwdriver through ventilator hood: if shaft is
blocked, have pump checked by customer service
Remedy
Immerse foot-operated valve deeper in the water
Refill pump housing
Check tightness of the suction line
Seal foot-operated valve
Clean suction basket
Reduce suction height
Remedy
Reduce suction height
Clean suction basket
Immerse foot-operated valve deeper in water
Clean pump housing with waterjet via suction and pressure connections; have
pump checked by customer service, if appropriate.
Remedy
Remove foreign bodies and let pump cool down before restarting
EngliSH | 25