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Troubleshooting
Troubles about the Album on the Web
The message "DI customer ID Profile Incomplete" is indicated and your camcorder cannot
access the Album on the Web.
c
The Login name (ID) is required to use the Album on the Web.
You cannot view or edit your album, send an invitation card, or upload images. (An error
code is indicated.)
c
See "Album error codes" (p. 103).
It takes some time to load the album.
c
When the web site is busy, try to connect through other providers or access points, or
connect during off-peak times.
The image cannot be deleted.
c
There may be no images. Tap
The image cannot be downloaded.
c
There may be no images. Tap
98
-GB
(Refresh).
(Refresh).
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