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4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>.
5 Type 1 to start the CD menu and press <Enter> to proceed.
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select
the version appropriate for your computer.
7 When the Dell Diagnostics Main Menu screen appears, select the test you want to run.
Dell Diagnostics Main Menu
1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option
you want.
NOTE:
It is recommended that you select
Option
Test Memory
Test System
Exit
2 After you have selected the Test System option from the main menu, the following menu appears.
NOTE:
It is recommended that you select
check of devices in the computer.
Option
Express Test
Extended Test
Custom Test
Symptom Tree
3 If a problem is encountered during a test, a message appears with an error code and a description of the
problem. Write down the error code and problem description and contact Dell (see "Contacting Dell"
in your online User's Guide).
NOTE:
The Service Tag for your computer is located at the top of each test screen. If you contact Dell,
technical support will ask for your Service Tag.
22
Quick Reference Guide
Test System
Function
Run the stand-alone memory test
Run System Diagnostics
Exit the Diagnostics
Extended Test
Function
Performs a quick test of devices in the system.
This typically can take 10 to 20 minutes.
Performs a thorough check of devices in the
system. This typically can take an hour or
more.
Use to test a specific device or customize the
tests to be run.
This option allows you to select tests based on
a symptom of the problem you are having. This
option lists the most common symptoms.
to run a complete test on your computer.
from the menu below to run a more thorough
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