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What Are You Looking For?
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, and frequently
asked questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components,
such as memory, the hard drive, and the operating
system
• Customer Care — Contact information, service call
and order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on
my computer configuration, product specifications,
and white papers
• Downloads — Certified drivers, patches, and software
updates
• Notebook System Software (NSS) — If you reinstall
the operating system for your computer, you should
also reinstall the NSS utility. NSS provides critical
updates for your operating system and support for
Dell™ 3.5-inch USB floppy drives, Intel
optical drives, and USB devices. NSS is necessary for
correct operation of your Dell computer. The software
automatically detects your computer and operating
system and installs the updates appropriate for your
configuration.
• Software upgrades and troubleshooting hints —
Frequently asked questions, hot topics, and general
health of your computing environment
• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop
Find It Here
Dell Support Website — support.dell.com
NOTE:
Select your region or business segment to view the
appropriate support site.
To download Notebook System Software:
Go to support.dell.com, select your region or business
1
segment, and enter your Service Tag.
®
processors,
Select Drivers & Downloads and click Go.
2
Click your operating system and search for the keyword
3
Notebook System Software.
NOTE:
The support.dell.com user interface may vary
depending on your selections.
Dell Support Utility
The Dell Support Utility is an automated upgrade and
notification system installed on your computer. This
support provides real-time health scans of your computing
environment, software updates, and relevant self-support
information. Access the Dell Support Utility from the
icon in the taskbar. For more information, see "Dell Support
Utility" in your User's Guide.
Windows Help and Support Center
Click Start or
1
Type a word or phrase that describes your problem and
2
click the arrow icon.
Click the topic that describes your problem.
3
Follow the instructions on the screen.
4
→
Help and Support.
Quick Reference Guide
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