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10.3. Others
Power is not ON
Q1.
⚫
Check if the plug is connected to mains.
Check for a blown fuse.
⚫
Low Pressure Alarm is on
Q2.
⚫
Check if the Quick Connector is tightly secured.
⚫
Check if all tubing connections along with mattress are secured.
⚫
Check if the air hoses are kinked or broken.
⚫
Check if the CPR knob is tightly closed.
Power Failure Alarm is on
Q3.
⚫
Check if the power is suddenly shut down.
⚫
Check if the power cord is connected properly.
Patient is bottoming out
Q4.
Pressure setting might be inadequate for the patient, increase comfort range 1 level higher and
wait for a few minutes for best comfort.
Mattress form is loose
Q5.
⚫
Check if all the snap buttons or straps of mattress are all securely fastened.
⚫
Check if the mattress is fixed to the bed frame by straps.
No air produced from some air outlets of the air tube connector
Q6.
This is normal since there is alternating mode. Air outlets take turns to produce air during their
cycle time.
System malfunction (Code 11 or 12)
Q7.
Check if there is only one or two knobs at the foot-end of the mattress remained open.
If the above information does not solve your problems, please contact your
local agent directly. They might require a technician to take care of the
problem.
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