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10. Trouble Shooting
10.1. User tackle-able issues
Issues that users might encounter and solve by themselves. See below for the description,
corresponding displays and solutions.
(1) Low Pressure Alarm
Alarm will be indicated when the pump detects low pressure condition within the mattress.
NOTE: In alternating mode, the system first inflates and then has the cells
hold at a certain level to support the patient while monitoring the cells at
the same time. The situation continues until the low pressure alarm is lifted.
NOTE: The pump seals the air inside the mattress, which temporarily keeps
the patients from bottoming out during low pressure condition. Patient
should be moved if the power failure issue cannot be solved soon.
(2) Low battery capacity
NOTE: When low battery symbol is shown on the display, plug the power
cord into the wall outlet immediately.
CAUTION: Pump system will stop running; the LCD displays the alarm,
along with the buzzer images when the battery capacity is blow 10%. To
restore the system, plug the power cord into the wall outlet, and press the
power key to restart the pump.
Code No.
01, 02, 05
03, 04, 06
07
19
20
Diagram
Low pressure alarm:
Low pressure alarm:
Low pressure alarm:
Position sensor is not
Quick connector is
Description
body section
foot section
head section
connected
not connected
What to Do
(1) Check all the joint parts to
see if they are well
connected, or if there is
leakage, along with
kinked or broken parts
that need to be
addressed.
(2) Call for service if the
problem persists.
Re-start the pump to fix this.
Call for service if the problem
persists.
(1) Check if the joint parts are
well connected. Ensure
that there is no dirty or
foreign objects blocking
the quick connector.
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