The bag is not being
sealed correctly
The bag does not
hold the vacuum
after it has been
sealed
Bag is melting
► In the event of technical troubles, faulty devices or missing parts, please contact
Customer Service.
20 Disposal of the Old Device
To protect the environment, it's important to dispose of old electronic devices
properly. Do not place your old unit in the non-recyclable waste under any
circumstances.
► Please take your old unit to the nearest recycling center for safe disposal.
► Until it can be disposed of properly, store your old unit away from children.
21 Guarantee
We provide a 12-month guarantee for defects caused by production or material faults,
beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the
Netherlands. For all other countries, please contact us. Your legal guarantee claims as per
Art. 437 ff. German Civil Code (BGB) will remain unaffected by this. You may exercise
your statutory guarantee rights free of charge. The guarantee does not cover damage
caused by improper handling or use of the product or defects which have only a minor
impact on the product's functionality or value. In addition to this, the guarantee also
excludes parts which are subject to wear and tear; transport damages insofar as we are
not responsible for them and damages caused by repairs which were not carried out by us.
This product is designed for commercial use. In the case of legitimate complaints we may
either repair the defective product or replace it with a defect-free product at our discretion.
Obvious defects must be notified to us within 14 days of the product's delivery. Any further
claims are excluded.
There is residue on the welding
and the seal
The sealing bar is overheating
so that the bag melts
Defect sealing bar.
The bag is defective
There are leaks along the
welding seam as a result of
creases, crumbs, grease or
liquids.
The bag was sealed too long
PLEASE NOTE
PLEASE NOTE
Clean the welding / seals and
retry once they are dry
Open the cover on the unit and
let it cool down for a few minutes.
Sealing bar needs to be replaced.
Select another bag; wrap paper
around any sharp edges within
the bag.
Open the bag again and clean
the upper internal part of the bag.
Remove any foreign matter that
might be on the welding bar
before sealing.
Check if the sealing time is too
long.
48