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6.
WERKEN MET MEDEWERKERNUMMERS EN MEDEWERKERDIENSTEN ............................................ 20
6.1 Medewerkers toevoegen ......................................................................................................................................................20
6.2 Namen invoeren met behulp van de Alpha toets ..................................................................................................................21
Schema om cijfers om te zetten in letters ..............................................................................................................................21
6.3 Medewerkers verwijderen .....................................................................................................................................................21
6.4 Medewerkers aanpassen .....................................................................................................................................................22
6.5 Rapport medewerkers ..........................................................................................................................................................22
6.6 Medewerkerdienst openen en sluiten ...................................................................................................................................22
7.
HET E-JOURNAAL ....................................................................................................................................... 23
7.1 E-Journaal uitzetten ..............................................................................................................................................................23
7.2 E-Journaal aanzetten ...........................................................................................................................................................24
8.
FUNCTIONALITEITEN DIE NIET MEER ACTIEF WORDEN AANGEBODEN ........................................... 25
8.1 Chipknip ...............................................................................................................................................................................25
Transactie met Chipknip ........................................................................................................................................................25
Financieel rapport Chipknip ...................................................................................................................................................25
Collectie handmatig versturen ...............................................................................................................................................25
Bekijken van de laatste 10 collecties .....................................................................................................................................25
Bekijken van de laatste 2 transacties ....................................................................................................................................26
9.
TOEVOEGEN, WIJZIGEN EN VERWIJDEREN VAN KAARTEN (BRANDS) ............................................ 27
9.1 Noodzakelijke gegevens om kaartwijzigingen door te voeren. .............................................................................................27
9.2 Nieuwe kaartsoort toevoegen ...............................................................................................................................................27
9.3 Kaartsoort verwijderen ..........................................................................................................................................................28
9.4 Wijzigen van het merchant ID ...............................................................................................................................................28
9.5 Kaartrelatie rapport ...............................................................................................................................................................29
10.
FOUTMELDINGEN TIJDENS EEN TRANSACTIE ...................................................................................... 30
10.1 Code 06 ................................................................................................................................................................................30
10.2 Geluidssignalen ....................................................................................................................................................................30
10.3 Foutmeldingen bij transacties via CCV .................................................................................................................................30
10.4 Foutmeldingen bij transacties via Equens ............................................................................................................................31
11.
RICHTLIJNEN VOOR HET OPSTELLEN VAN DE BETAALAUTOMAAT ................................................. 32
11.1 De kaartlezer ........................................................................................................................................................................32
12.
PRINTROLLEN EN ACCESSOIRES BESTELLEN ..................................................................................... 33
12.1 Printrollen bestellen ..............................................................................................................................................................33
12.2 Overige accessoires .............................................................................................................................................................33
13.
BEGRIPPENLIJST........................................................................................................................................ 34
14.
CONTACTGEGEVENS ................................................................................................................................. 35
Telefoonnummers CCV .........................................................................................................................................................35
Openingstijden CCV ..............................................................................................................................................................35
Algemene adresgegevens CCV ............................................................................................................................................35
Telefoonnummers per acquirer .............................................................................................................................................35
x
Gebruikershandleiding V
570 Swivel (CID011/03082012)
x
4
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