It is too warm or too cold in the cool-fresh compartment.
The standard setting has been set too high or low (e.g. frost
in the cool-fresh compartment).
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Customer service
4
I f you are unable to rectify the fault, please contact our
C u s t o m e r s e r v i c e
customer service. We will always find an appropriate
solution in order to avoid unnecessary visits by
engineers.
The contact information for your nearest customer
service can be found here or on the enclosed customer
service list.
When calling, please state the product number (E-Nr.)
and the production number (FD) which can be found on
the rating plate.
"Getting to know your appliance" on page 30
~
Trust the expertise of the manufacturer. You can
therefore be sure that the repair is carried out by trained
service technicians who carry original spare parts for
your domestic appliances.
Appliance self-test
Your appliance features a self-test programme which
displays the fault which your customer service can
rectify.
1
Switch off the appliance and wait 5 minutes.
2
Switch on the appliance.
3
Within the first 10 seconds, press and hold the
freezer compartment ì button for 3 ... 5 seconds
until an audible signal sounds.
The self-test programme starts. While the self-test
is running, a long audible signal sounds in the
meantime.
You can set the temperature in the cool-fresh compartment to
be 3 settings warmer or colder. If the temperature in the
refrigerator compartment is set to setting 0, the cool-fresh
compartment has a temperature of around 0 °C.
1 Press and hold the refrigerator compartment Û button
until the display temperature refrigerator compartment
flashes.
2 Press –/+ button to change the setting.
Setting –3 corresponds to the coldest setting.
Setting +3 corresponds to the warmest setting.
The selected setting is saved after one minute.
▯
If 2 audible signals sound after the end of the self-
test and the set temperature is displayed, your
appliance is OK.
▯
If, at the end of the self-test, 5 audible signals
sound and the freezer compartment ì button
flashes for 10 seconds, inform customer service.
When the programme has ended, the appliance
switches over to normal operation.
Repair order and advice on faults
Contact information for all countries can be found on
the enclosed customer service list.
GB
0344 892 8988
IE
01450 2655
US
877 442 4436
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Guarantee
Detailed information on the warranty period and
warranty conditions in your country are available from
your customer service, your dealer and on our website.
Customer service
Calls charged at local or mobile
rate.
0.03 € per minute at peak. Off
peak 0.0088 € per minute.
toll-free
en
45