18 Calibration service
18 Calibration service
The ISO 9001 and GLP guidelines require regular inspection of your volume measuring devices. We
recommend performing a volume check every 3 to 12 months. The cycle is dependent on the individ-
ual requirements of the device. Checks should be performed more frequently, in case of high fre-
quency of use or the use of aggressive media.
The complete SOP for testing can be downloaded from www.brand.de or www.brandtech.com.
BRAND also offers you the option of having your devices calibrated through our factory calibration
service or through our accredited calibration laboratory. Just send us the devices to be calibrated, in-
dicating the type of calibration you would like. You will get your devices back in a few days. A detailed
calibration report (factory calibration) or an accredited calibration certificate in accordance with DIN
EN ISO/IEC 17025 is enclosed with each device. More information can be obtained from your retailer
or directly from BRAND. The order document is available for download at www.brand.de (Service &
Support).
For customers outside Germany
If you would like to use our calibration service, please contact one of our service partners in your re-
gion. Our service partners can forward your devices to BRAND for factory calibration, if required.
19 Information about your laboratory instrument
The online service MyProduct (https://www.brand.de/myproduct) offers quality certificates, equip-
ment and technical documentation for your instrument Titrette®. When entering serial or article num-
bers you attain information to your individual instrument.
Furthermore you will find a data matrix code on some devices (Transferpette® S, HandyStep® touch as
well as HandyStep touch® S). Scan the data matrix code with an usual reading app to call up the infor-
mation via URL https://www.brand.de/myproduct.
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Operating manual
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