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Beschikbare talen
SYMPTOM
Soundbar doesn't
stream audio
using AirPlay
Amazon Alexa
can't control
the soundbar
Google Assistant
can't control
the soundbar
Soundbar doesn't
connect to a
Bose SoundLink
Bluetooth speaker or
Bose headphones
TROU B LE S HO OT ING
SOLUTION
Make sure your soundbar is powered on and in range
(see page 21).
Make sure your Apple device and your soundbar are connected to
the same Wi-Fi network.
Update your Apple device.
Make sure the soundbar is up-to-date (see page 35).
If you can't find the AirPlay icon A in the music app you are
streaming from, stream audio from the Control Center.
For additional support, visit: https://www.apple.com/airplay
Make sure you have an Amazon Alexa-enabled device connected to
your network (see page 25).
Make sure you say the name you assigned in Bose app.
Connect your mobile device to Wi-Fi.
Make sure you're in a country where Amazon Alexa is available
(see page 25).
Make sure you are using the most up-to-date version of the Amazon
Alexa app.
Make sure your mobile device is compatible.
For additional support, visit:
https://www.amazon.com/usealexa
https://www.amazon.com/usealexa
Make sure you have a Google Assistant-enabled device connected
to your network (see page 26).
Make sure you say the name you assigned in the Bose app.
Make sure Google Cast is enabled in the Bose app (see page 26).
Connect your mobile device to Wi-Fi.
Make sure you're in a country where Google Assistant is available.
Make sure you are using the most up-to-date version of the Google
Assistant app.
Make sure your mobile device is compatible.
For additional support, visit:
https://support.google.com/assistant
https://support.google.com/assistant
Make sure that your speaker or headphones are powered on, within
30 ft (9 m) of the soundbar, and ready to connect to another device.
For more information, refer to your product owner's guide.
4 3
https://www.apple.com/airplay
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