– for the extra time it takes our authorised service tech-
nician to access the unit for inspection and testing if it
is not sited in accordance with the Operating and In-
stallation Guide and not readily accessible for inspec-
tion.
– for any extra costs of our authorised service technician
to make the unit safe for inspection.
14. You must ensure that access to the unit by our authorised service
technician is safe and free from obstruction.
15. Our authorised service technician may refuse to inspect and test
the unit until you provide safe and free access to it, at your own
cost.
16. If we reject your warranty claim in accordance with clause 12, we
may charge you for our authorised service technician's labour
costs to inspect and test the unit.
17. In order to properly test the unit we may remove it to another loc-
ation for testing.
Australian Consumer Law
18. Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of ac-
ceptable quality and the failure does not amount to a major fail-
ure.
19. The Stiebel Eltron warranty for the unit is in addition to any rights
and remedies you may have under the Australian Consumer Law.
15 Environment and recycling
We would ask you to help protect the environment. After use,
dispose of the various materials in accordance with national
regulations.
www.stiebel-eltron.com
Environment and recycling
SNU 5 Plus | AU | GB | 1 kW |
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