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5. General information
4.3 Troubleshooting
Problem:
The computer of the treadmill is not switching on.
Solution:
- Check if the plug is connected to a grounded outlet
- Check if the switch near the adapter cable is set to ON or I.
- Check if the fuse near the switch . If the fuse is broken contact your reseller
Problem:
The screen shows "Please install safety key".
Solution:
The safety key is not placed (correctly). Place the safety key into the designated
area of the treadmill.
Problem
De computer doesn't or badly reads your heart rate.
Solution
Receipt of the heart rate with use of the handle bar sensors is not consistent. Sweat,
movement or even hand creme can have a negative effect on the connection. We advise
you to use a bluetooth chest belt while training a heart rate controlled exercise program.
The handle bar sensors are primarily used for occasionally checking the heart rate during a
training excises.
When there is no heart rate reception when using a bluetooth chest belt check the
following:
- Check if the screen of your Flow Fitness device is still active and your Flow Fitness Device
is not connected to a smartphone or tablet.
- Check if you bluetooth chest belt is not connected to any other device like your
smartphone or tablet.
- Have you read the chest belt's manual? It is important that the sensors are made moist
for a better contact with the skin.
- Is there a full and correctly placed battery?
- Is the chest belt worn tight enough?
In case your problem is not resolved or not described, consult the fitness reseller
where you purchased this product.
76 - Manual Runner DTM2000i Treadmill
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