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5.
WERKEN MET MEDEWERKERNUMMERS EN MEDEWERKERDIENSTEN ............................................ 19
5.1 Medewerkers toevoegen ......................................................................................................................................................19
5.2 Namen invoeren met behulp van de Alpha toets ..................................................................................................................20
Schema om cijfers om te zetten in letters ..............................................................................................................................20
5.3 Medewerkers verwijderen .....................................................................................................................................................20
5.4 Medewerkers aanpassen .....................................................................................................................................................21
5.5 Rapport medewerkers ..........................................................................................................................................................21
5.6 Medewerkerdienst openen en sluiten ...................................................................................................................................21
6.
HET E-JOURNAAL ....................................................................................................................................... 22
6.1 E-Journaal uitzetten ..............................................................................................................................................................22
6.2 E-journaal aanzetten ............................................................................................................................................................23
7.
FUNCTIONALITEITEN DIE NIET MEER ACTIEF WORDEN AANGEBODEN ........................................... 24
7.1 Chipknip ...............................................................................................................................................................................24
Transactie met Chipknip ........................................................................................................................................................24
Financieel rapport Chipknip ...................................................................................................................................................24
Collectie handmatig versturen ...............................................................................................................................................24
Bekijken van de laatste 10 collecties .....................................................................................................................................24
Bekijken van de laatste 2 transacties ....................................................................................................................................25
8.
TOEVOEGEN, WIJZIGEN EN VERWIJDEREN VAN KAARTEN (BRANDS) ............................................ 26
8.1 Noodzakelijke gegevens om kaartwijzigingen door te voeren. .............................................................................................26
8.2 Nieuwe kaartsoort toevoegen ...............................................................................................................................................26
8.3 Kaartsoort verwijderen ..........................................................................................................................................................27
8.4 Wijzigen van het merchant ID ...............................................................................................................................................27
8.5 Kaartrelatie rapport ...............................................................................................................................................................28
9.
FOUTMELDINGEN TIJDENS EEN TRANSACTIE ...................................................................................... 29
9.1 Code 06 ................................................................................................................................................................................29
9.2 Geluidssignalen ....................................................................................................................................................................29
9.3 Foutmeldingen bij transacties via CCV .................................................................................................................................29
9.4 Foutmeldingen bij transacties via Equens ............................................................................................................................29
10.
RICHTLIJNEN VOOR HET OPSTELLEN VAN DE BETAALAUTOMAAT ................................................. 30
10.1 De kaartlezer ........................................................................................................................................................................30
10.2 Afscherming bij het intoetsen van de pincode ......................................................................................................................30
11.
PRINTROLLEN EN ACCESSOIRES BESTELLEN ..................................................................................... 31
11.1 Printrollen bestellen ..............................................................................................................................................................31
11.2 Overige accessoires .............................................................................................................................................................31
12.
BEGRIPPENLIJST........................................................................................................................................ 33
13.
CONTACTGEGEVENS ................................................................................................................................. 34
Telefoonnummers CCV .........................................................................................................................................................34
Openingstijden CCV ..............................................................................................................................................................34
Algemene adresgegevens CCV ............................................................................................................................................34
Telefoonnummers per acquirer .............................................................................................................................................34
x
Gebruikershandleiding V
670 (CID013/09032017)
4
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