– The unit was damaged by any or any combination of
the following:
– normal fair wear and tear;
– connection to an incorrect water supply;
– connection to water from a bore, dam or swim-
ming pool;
– connection to an incorrect power supply;
– connection to faulty equipment, such as damaged
valves;
– foreign matter in the water supply, such as sludge
or sediment;
– corrosive elements in the water supply;
– accidental damage;
– act of God, including damage by flood, storm, fire,
lightning strike and the like;
– excessive water pressure, negative water pressure
(partial vacuum) or water pressure pulsation;
– ingress of vermin.
– The unit was damaged before it was installed e.g. it
was damaged in transit.
– An unauthorised person has modified, serviced, re-
paired or attempted to repair the unit without our con-
sent.
– Non genuine parts other than those manufactured or
approved by us have been used on the unit.
13. We may charge you:
– for any additional transport costs if the unit is installed
more than 30 kilometres from our closest authorised
service technician.
– for the extra time it takes our authorised service tech-
nician to access the unit for inspection and testing if it
is not sited in accordance with the Operating and In-
stallation Guide and not readily accessible for inspec-
tion.
– for any extra costs of our authorised service technician
to make the unit safe for inspection.
14. You must ensure that access to the unit by our authorised service
technician is safe and free from obstruction.
15. Our authorised service technician may refuse to inspect and test
the unit until you provide safe and free access to it, at your own
cost.
16. If we reject your warranty claim in accordance with clause 12, we
may charge you for our authorised service technician's labour
costs to inspect and test the unit.
17. In order to properly test the unit we may remove it to another loc-
ation for testing.
Australian Consumer Law
18. Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of ac-
ceptable quality and the failure does not amount to a major fail-
ure.
19. The Stiebel Eltron warranty for the unit is in addition to any rights
and remedies you may have under the Australian Consumer Law.
www.stiebel-eltron.com
Environment and recycling
15 Environment and recycling
Disposal of shipping and sales packaging
We have carefully packed your equipment to ensure it arrives in
perfect condition. Please help us protect the environment by
correctly disposing of the packaging. In Germany, we particip-
ate, together with wholesalers and retailers/contractors, in an
effective return and disposal program for environmentally re-
sponsible packaging design.
Leave your installer and/or dealer to dispose of the shipping
packaging correctly.
Dispose of sales packaging via one of the German recycling sys-
tems (Duales System).
Disposal of old appliances in Germany
Appliance disposal
Appliances labelled with this symbol must not be dis-
posed of as part of household waste.
As a manufacturer, we ensure environmentally responsible
treatment and recycling of old appliances within the scope of
product responsibility. Further information on collection and
disposal can be obtained from your local authority or your in-
staller/dealer.
We think about the recyclability of the materials used in our
products as early as the development stage.
The return system achieves high recycling quotients for the ma-
terials employed, relieving landfill sites and the environment.
This way, we jointly make a contribution to environmental pro-
tection.
Disposal outside Germany
Dispose of this appliance carefully and properly in accordance
with local regulations and statutes.
NOTICE
SNU 10 Plus |
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