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Problem
The appliance
does not heat up.
The appliance
does not produce
any steam.
Water droplets drip
from the appliance
steamer head.
The appliance
produces a
pumping sound/
the handle vibrates.
60
Possible cause
The appliance is not
plugged in properly
or not switched on.
The appliance is not
plugged in properly
or not switched on.
The appliance has
not heated up
sufficiently.
You have not pressed
the steam trigger
fully.
The water level in the
water tank is too low.
Scales/calc are
formed inside the
appliance.
The steamer head is
placed horizontally
for a long time.
Water is pumped to
the steamer head to
be converted into
steam.
The water level in the
water tank is too low.
Solution
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
Check if the mains plug is
inserted properly and its
wall socket is working.
Check if the appliance is
switched on.
Let the appliance heat up
for 60 seconds ('steam-
ready' light flashes). When
the appliance is ready for
use, the light turns steady.
Press the steam trigger fully
for a few seconds.
Unplug the appliance and
refill the water tank.
Perform Decalc function
(refer to
section).
Place the appliance in an
upright position on a flat
surface after each usage.
This is normal.
Unplug the appliance and
refill the water tank.
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