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TROUBLESHOOTING GUIDE
Problem
Possible Solutions
• Confirm on/off button is illuminated and a cold therapy "colder" or
Cold therapy: water
not
flowing to
• Check that blue connectors between cold compression pad and tubing are
cold compression
pad or pad not cold
• Allow 10 minutes for cold compression pad temperature to stabilize.
• Confirm unit has both ice and water to appropriate levels.
• While using the Breg Ice Bags, cubed ice may also be added to the
• Elevating the unit to the same or higher elevation than the cold compression
• Check that tubing and cold compression pad are not kinked.
• Remove cold compression pad and lay it flat. Allow cold compression pad to
Note: During compression therapy operation, it is normal for the compression to
Compression
inflate and deflate continuously. The duration of each inflation-deflation cycle is
therapy:
approximately 1 to 2 minutes.
cold compression
pad not compressing
• Confirm on/off button is illuminated and a compression therapy "regular" or
or filling with air
• Check that blue connectors between cold compression pad and tubing are
• Tighten cold compression pad.
• Check that tubing and cold compression pad are not kinked.
• Remove cold compression pad and lay it flat. Check if the cold compression
• Check that blue connectors between cold compression pad and tubing are
Compression
therapy:
cold compression
• Disconnect blue connectors, deflate pad by rolling to remove air, and
pad not deflating
properly
If the problem continues, please contact Breg Customer Care at 1-800-321-0607
or +1-760-795-5440 for assistance.
"cold" setting light is on to indicate that cold therapy is functioning.
fully engaged with Breg logos lined up. Disconnect blue connectors and
reconnect if needed.
container up to the ice fill line to optimize the colder setting.
pad may increase water flow to the cold compression pad.
fill with water and then reapply.
"low" setting light is on to indicate that compression therapy is functioning.
fully engaged with Breg logos lined up. Disconnect blue connectors and
reconnect if needed.
pad is inflating with air and then reapply.
fully engaged with Breg logos lined up.
reconnecting blue connectors if needed.
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