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TROUBLESHOOTING GUIDE
Problem
Possible Solutions
On/off button
• Restart the Unit
flashing notification
• If compression therapy does not function after pressing compression button
• If cold therapy does not function after pressing cold button, see Cold
On/off button isn't
• Confirm power outlet is working and power supply is fully inserted in the
responding
• Confirm that power supply plug is fully inserted into the unit lid.
• Confirm the correct Polar Care Wave power supply is connected (see page 20).
Condensation
• Wrap material loosely over cold compression pad and tubing to minimize
• Protect the wound site by using a sterile dressing with waterproof barrier.
Note: Some condensation on the tube and cold compression pad is possible,
especially in warmer climates. Place a cloth layer under the container to protect
items under the unit.
• Disconnect blue tabs on the cold compression pad connector.
Unit is leaking from
blue connectors
• Check that the Breg logos on the blue connectors are lined up correctly and
If the problem continues, please contact Breg Customer Care at 1-800-321-0607
or +1-760-795-5440 for assistance.
18
○ Turn unit off by either pressing the on/off button or by disconnecting
and reconnecting power supply from the unit or from the wall.
○ Press on/off button to turn unit back on.
○ Press cold or compression therapy buttons (if required) to start desired
therapies.
(cold compression pad doesn't appear to be inflating or compression
therapy setting light is not on), see Compression Therapy troubleshooting
sections on page 19.
Therapy troubleshooting section on page 19.
outlet.
air exposure.
Acceptable barriers include an undercast bandage similar to Webril™
(ARTG 371503), a gauze bandage similar to Kerlix™ (ARTG 186369) or
a tubular bandage.
reconnect.
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