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Faults
118

Table

If the appliance does not work properly, this does not always mean that it is
defective. Try to deal with the problem yourself first by checking the points
mentioned below:
Fault
After the appliance has been electrified, text
appears in the displays.
After the appliance has been switched on,
the fuse in the meter cupboard blows.
The fan keeps on running after the
appliance has been switched off.
The hob does not work and the lights are
not on.
After the zone has been switched on, the
zone displays continue to flash.
While cooking, you hear a rattling noise in
the base of the pan.
When you use the hob the first time, you
notice that it smells 'new'.
You hear a ticking sound in your hob.
The cooking zone suddenly stops during
use. You hear a beep.
Failure code F01...F08
Failure code F0
Failure code F1...F6
Failure code F7
Failure code F8
Failure code F9
Failure code F99
Continuous beep.
Probable cause
Solution
Normal operation.
NOTHING: see chapter "building in"
in the installation part of this manual.
Appliance incorrectly connected.
Check the electrical installation.
The electronic circuits inside the hob
This is normal.
are being cooled.
The appliance has been connected
Check the electrical installation (main
incorrectly or the mains voltage is not
fuse(s) or the connection).
right.
After the zone has been switched on,
See chapter
the zone displays continue to flash.
"Comfortable cooking".
The noise is due to the high power of
This is normal for some pans on higher
the cooking zone having an effect on
settings. It is harmless for the
the base of the pan.
induction hob.
This is caused by the appliance's finish
The odour will disappear of its own
heating up. It is perfectly normal.
accord as a result of ventilation.
This is caused by the appliance
This is normal.
switching over from the rear cooking
zone to the front one and back again
or if you choose a low setting.
The time programmed has expired.
Switch the beep off by pressing the +
or - button of the timer.
A button was pressed too long or
Remove the object. Switch on the
there is an object on top of it.
appliance again.
The appliance has been connected
Check the connection. Contact your
incorrectly or the mains voltage is too
energy supplier if the problem
low.
remains.
Defect of generator.
Contact the service department.
The hob is hot and will reduce the
Select a lower setting.
power..
Appliance over heated.
The appliance has been switched off
because of over heating. Let the
appliance cool down and start again
on a lower setting.
The appliance has been connected
Modify you're your connection.
incorrectly or the mains voltage is too
high.
You have pressed two buttons at the
Do not operate more than one button
same time.
at the same time.
The appliance has been connected
Let your connection be changed.
incorrectly or the mains voltage is
not right.
faults
119

General

In case of faults phone the service department. See the guarantee certificate or
consult the internet site www.hps.nl.
If you notice a crack on the cooking surface (no matter how little), switch off the
appliance immediately. Remove the plug from the socket or set the switch of
the power supply cable (in the case of a fixed connection) to zero or turn off the
fuse switch(es) in the meter cupboard.
Phone the service department.
This appliance should only be connected up by a registered electrical installer!
The electrical connection must comply with national and local regulations.
Damage caused by incorrect connection, incorrect use or incorrect building in
is not covered by the guarantee.

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