Fault
In the LED display,
the LEDs flash one to
five times after the
appliance is switched
off.
The lighting automat-
ically switches on as
soon as the appli-
ance is connected to
the power supply.
LED 1 flashes in the
LED display.
LED 2 flashes in the
LED display.
Once the appliance
has been connected
to the power supply,
the lighting switches
on automatically.
Unusual noises when
the appliance moves
up or down.
A signal tone sounds
three times.
The appliance is not
working after the ref-
erence movement.
12 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
Cause and troubleshooting
The batteries are almost empty.
→ "Replacing the batteries in the remote control", Page 34
▶
Demo mode is switched on.
Press and hold
and
▶
The grease filters are saturated.
→ "Cleaning grease filters in the dishwasher", Page 33
▶
→ "Cleaning grease filters manually", Page 33
▶
The odour filters are saturated.
Change the odour filter. → Page 33
▶
Demo mode is activated.
To deactivate demo mode, press and hold
▶
Cables may be damaged.
Call the after-sales service.
▶
→ "Customer Service", Page 35
The reference movement was not carried out.
Start the reference movement with
▶
The distance from the ceiling to the upper edge of the appliance is greater than 120 cm.
Readjust the cables to a maximum of 120 cm and reset the appliance to the factory set-
▶
tings.
for approx. three seconds.
and
and
.
This product contains light sources from energy effi-
ciency class F. These light sources are available as a
spare part and should only be replaced by trained spe-
cialist staff.
12.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡ Inside the appliance (remove grease filters for ac-
cess).
¡ On top of the appliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
Customer Service en
for approx. for 3 seconds.
35