SYMPTOM
Headphones don't
connect to a Bose
Smart Soundbar
or Speaker
Headphones don't
reconnect to a
previously-connected
Bose Smart Soundbar
or Speaker
Delayed audio when
connected to a Bose
Smart Soundbar
or Speaker
TROU B LE S HO OT ING
SOLUTION
Slide and hold the Power/Bluetooth button until you hear "Ready
to connect another device, " and the Bluetooth light blinks blue.
Make sure that the headphones are within 30 ft (9 m) of your
soundbar or speaker.
On the headphones, slide the Power/Bluetooth switch to the
right and hold for 3 seconds until you hear "Ready to connect"
and the status light blinks blue. Use the Bose app to connect the
headphones to a compatible Bose product. For more
information, visit: support.Bose.com/Groups
support.Bose.com/Groups
Download the Bose app and run available software updates.
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