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WHAT TO DO IF...
Warning! Before troubleshooting,
disconnect the mains plug from the
mains socket.
Only a qualified electrician or compe-
tent person must do the troubleshoot-
ing that is not in this manual.
Problem
The appliance does not
operate. The lamp does
not operate.
The lamp does not work.
The compressor oper-
ates continually.
Water flows on the rear
plate of the refrigerator.
Water flows into the re-
frigerator.
Water flows on the
ground.
The temperature in the
appliance is too low/
high.
The temperature in the
refrigerator is too high.
The temperature in the
freezer is too high.
There is too much frost.
All manuals and user guides at all-guides.com
Possible cause
The appliance is switched off.
The mains plug is not connected
to the mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
The lamp is in stand-by.
The lamp is defective.
The temperature is not set cor-
rectly.
The door is not closed correctly.
The door has been opened too
frequently.
The product temperature is too
high.
The room temperature is too
high.
During the automatic defrosting
process, frost defrosts on the
rear plate.
The water outlet is clogged.
Products prevent that water
flows into the water collector.
The melting water outlet does
not flow in the evaporative tray
above the compressor.
The temperature regulator is not
set correctly.
There is no cold air circulation in
the appliance.
Products are too near to each
other.
Food is not wrapped correctly.
The door is not closed correctly.
The temperature regulator is not
set correctly.
Important! There are some sounds during
normal use (compressor, refrigerant
circulation).
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical ap-
pliance to the mains socket.
Contact a qualified electrician.
Close and open the door.
Refer to "Replacing the lamp".
Set a higher temperature.
Refer to "Closing the door".
Do not keep the door open longer
than necessary.
Let the product temperature de-
crease to room temperature be-
fore storage.
Decrease the room temperature.
This is correct.
Clean the water outlet.
Make sure that products do not
touch the rear plate.
Attach the melting water outlet to
the evaporative tray.
Set a higher/lower temperature.
Make sure that there is cold air
circulation in the appliance.
Store products so that there is
cold air circulation.
Wrap the food correctly.
Refer to "Closing the door".
Set a higher temperature.
Solution
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