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Beschikbare talen
Beschikbare talen
Question: Are there any special external charging
stations?
Answer: These aren't necessary, because you can easily
remove the battery from the bike and can put the flat plug
of the charger into any power socket. On top of that, the
charger is so small and light that it will always fit into a
(bike) bag. Thus, when you're on the road you can charge
your battery with this charger in a restaurant, your hotel
room or car (using a standard 12v/230v power inverter that
you plug into your car's cigarette lighter).
Question: Is the battery protected against theft?
Answer: Yes, in 2 ways. The battery is attached to the frame
with a separate battery lock. This lock uses the same key as
your bike's lock. In addition, each battery contains a unique
serial number. This battery serial number is stored digitally
within the bike operation unit. If the number in the battery
doesn't correspond with the numbers that are stored
within your bike, the assistance won't work. Therefore, a
separate battery is of no use to a thief!
Question: When it's freezing, the battery seems to
contain less energy. Why is that?
Answer: Batteries function less well at temperatures below
-5 degrees Celsius (23 degrees Fahrenheit). This gives no
problems, apart from the fact that the battery can't be
discharged completely.
Question: If I do not use my bicycle for a few days, will
the battery be discharged?
Answer: If the bicycle hasn't been used for two days, the
battery switches to standby. This mode can be turned off
by pressing the button on the rear light or by putting the
battery back in the bike.
Questions and answers
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