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What to do if...
Problem
The appliance does not oper-
ate.
The appliance is noisy.
The lamp does not work.
The compressor operates
continually.
There is too much frost and
ice.
Water flows on the rear plate
of the refrigerator.
Possible cause
The appliance is switched off.
The mains plug is not con-
nected to the mains socket
correctly.
There is no voltage in the
mains socket.
The appliance is not suppor-
ted properly.
The lamp is in stand-by.
The lamp is defective.
Temperature is set incorrect-
ly.
Many food products to be
frozen were put in at the
same time.
The room temperature is too
high.
Food products placed in the
appliance were too warm.
The door is not closed cor-
rectly.
The door is not closed cor-
rectly or the gasket is de-
formed/dirty.
The water drainage plug is
not correctly positioned.
Food products are not wrap-
ped properly.
Temperature is set incorrect-
ly.
During the automatic defrost-
ing process, frost melts on
the rear plate.
Progress 23
Solution
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
Connect a different electrical
appliance to the mains sock-
et. Contact a qualified electri-
cian.
Check if the appliance stands
stable.
Close and open the door.
Refer to "Replacing the
lamp".
Refer to "Operation" chapter.
Wait a few hours and then
check the temperature again.
Refer to climate class chart
on the rating plate.
Allow food products to cool
to room temperature before
storing.
Refer to "Closing the door".
Refer to "Closing the door".
Position the water drainage
plug in the correct way.
Wrap the food products bet-
ter.
Refer to "Operation" chapter.
This is correct.
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