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10. Troubleshooting
Symptom
Check
The display unit
shuts down immedia-
tely (approx.
Are the bicycle's battery pack
4 seconds later)
connection terminals dirty?
after switching the
power on.
Are you fully charging the
battery pack?
Traveling range
Are you using the system under
has decreased.
low-temperature conditions?
Is the battery pack worn out?
Did the tires lock for a few
seconds?
The pushing assist
function turns off.
Did you pedal while the
pushing assist function was
running?
78
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Action
Remove the battery pack, clean the bicycle's
terminals with a dry cloth or cotton swab, and
then install the battery pack again.
Charge the battery pack until full.
Normal traveling range will be restored when
the ambient temperature rises. Additionally,
storing the battery pack indoors (in a warm
location) before use will improve traveling range
under cold conditions.
Replace the battery pack.
Remove your finger from the pushing assist
switch for a moment, and then press it again.
Take your feet off the pedals, and remove your
finger from the pushing assist switch for a
moment, and then press it again.
10. Troubleshooting
10.2 Battery pack and charger
Symptom
Check
Is the power plug firmly
connected?
Is the charging plug firmly
inserted in the battery pack?
Are the residual battery
capacity lamps lit?
Cannot charge.
Are the battery charger or
battery pack contact termi-
nals dirty or wet?
Four battery capacity
lamps are flashing simultane-
ously.
This is not a malfunction.
There is a contact fault in
the contact terminals.
Action
Reconnect and try charging again. If the
battery pack still does not charge, the bat-
tery charger might be malfunctioning.
Review charging method and try char-
ging again. If the battery pack still does
not charge, the battery charger might be
malfunctioning.
Remove the battery pack from the battery
charger and the charger plug from the
socket. Use a dry cloth or cotton swab
to clean the charger and battery contact
terminals, and then reconnect.
Charging is preparing to charge. Wait a
few minutes. After a while, the battery
capacity indicator lamps will change
from simultaneous four-lamp flashing to
steady illumination as charging begins.
Remove the battery pack from the bicycle,
connect the charging plug into the battery
pack. If lamps still flash alternately, there
might be a fault in the battery pack.
Remount the battery pack on the bicycle
and press the power switch of display unit,
if lamps still flash alternately, there might
be a fault in the drive unit.
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