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9. Cleaning and storage
NOTICE
Do not use high-pressure washers or steam jet cleaners since they can cause water seepage, resulting
in property damage or malfunction of the drive unit or battery pack. Should water get inside one of these
units, have an authorized dealer inspect your bicycle.
9.1 Caring for the battery pack
Use a moist, tightly wrung out towel to wipe off dirt on the battery case. Do not pour water directly on the
battery pack, such as with a hose.
NOTICE
Do not clean the charge contacts by polishing them with a file or using a wire, etc.Doing so could result in a fault.
9.2 Storage
Store the system in a place that is:
• flat and stable
• well-ventilated and free from moisture
• sheltered from the elements and from direct sunlight
9.3 Long storage period (1 month or longer) and using it again after a long storage period
When storing the bicycle for a long period (1 month or longer), remove the battery pack and store it using
the following procedure:
• Decrease the residual battery capacity to where one or two lamps are lit, and store it indoors in a cool
(10 to 20 °C), dry place.
• Check the residual battery capacity once a month, and if only one lamp is flashing, charge the battery
pack for about 10 minutes. Do not let the residual battery capacity become too low.
• Allowing the residual battery capacity to become too low and not recharging the battery in time can
result in a total discharge. A total discharge can cause your battery irreparable damage which will void
the warranty on your battery.
TIP
• If you leave the battery pack at "full charge" or "empty", it will deteriorate quicker.
• Due to self-discharge, the battery slowly loses its charge during storage.
• The battery's capacity decreases over time but proper storage will maximize its service life.
• When using it again after a long storage period, be sure to charge the battery pack before using it.
Also, if you are using it again after storing it for 6 months or longer, have your bicycle inspected and
maintained at a dealer.
76
User manual English
All manuals and user guides at all-guides.com
10. Troubleshooting
10.1 E-bike system
Symptom
Pedaling is
difficult.
The drive unit turns
on and off while
riding.
Strange rumbling
or crunching
noises come from
the drive unit.
Smoke or unusual
odor comes from
the drive unit.
Check
Action
Press the power switch on the display unit to
Is the display unit's power on?
turn the power on.
Is the battery pack installed?
Install a charged battery pack.
Is the battery pack charged?
Charge the battery pack.
Has the bicycle remained
stationary for 5 minutes or
Turn the power on again.
longer?
This is not a malfunction. It is a safeguard enga-
ged when the temperature of the battery pack
Are you riding on a long inclin-
or the drive unit is too high. Power assist will
ed road or carrying a heavy
be restored once the temperature of the battery
load
pack or the drive unit has decreased. Also, you
during summertime?
can make this less likely to occur by shifting to
a lower gear than you would usually use (for
example, by shifting from second to first gear).
Is the air temperature low
During the wintertime, store the battery pack
(roughly 10 °C or below)?
indoors before use.
Is the display set correctly?
Set the display correctly.
Are you charging the battery
pack while it is mounted on the
Stop charging the battery pack.
bicycle?
Check to make sure the battery pack is locked
in place. If this problem still occurs with the bat-
Is the battery pack correctly
tery pack firmly locked in place, there may be a
installed?
loose connection in the battery pack terminals
or wires. Have an authorized dealer inspect your
bicycle.
There could be a problem inside the drive unit.
There could be a problem inside the drive unit.
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