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Problem: Wi-Fi connection is active on my smart device, but I can't connect to the
Camargue Skye
Solution:
1. When starting the app, the message "searching for elements" stays on the screen.
No icons of the different elements appear.
2. First make sure that your smart device is connected to the Wi-Fi network to which the Camargue Skye is connected via the
Outdoor Connect and for example not to another network (public network, neighbour's network, etc.).
3. If the connection problem persists after the Wi-Fi connection has been restored, the wired connection must also be checked.
A. First check if there is voltage on the Outdoor Connect, i.e. if it is supplied with 230V. On the Outdoor Connect at the back,
the green LED light next to the power supply must be on.
B. Check the connection between the Outdoor Connect and Camargue Skye. On the Outdoor Connect at the back, the orange/
green LED light next to the network cable connection to the Skey should be flashing. If not, there is a problem with this
network cable connection.
C. Check the connection between the Outdoor Connect and the router. On the Outdoor Connect at the back, the orange/green
LED light next to the network cable connection should be flashing.
➊
Elements
Groups
Sce
Scan for elements...
CAMARGUE SKYE control
Wifi settings
Network "X"
Network "Y"
Renson
OUTDOOR APP
➌
●
●
B
C
3.2
3.3
SKYE
ROUTER
➋
OUTDOOR
CONNECT
Renson network cable
●
A
3.1
230V
ROUTER
network "X"
230V
Ethernet cable
EN
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