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Renson CAMARGUE SKYE Gebruikershandleiding pagina 162

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Problem: My Wi-Fi
connection is not actif
during start-up of the
Renson-app
Solution: If there is no Wi-Fi con-
nection on your smart device
(smartphone, tablet), the mes-
sage will be displayed as soon as
the Wi-Fi signal returns.
So make sure you have a Wi-Fi
connection on your smart device.
Your wifi connection is offline.
Please turn on the wifi connection in
the settings of your mobile device.
The same network should connect
your outdoor and mobile device.
If your mobile device is not connected
to the correct network, go to your
device's settings to change this.
STOP
Problem: The Wi-Fi connection fails when the app is running
Solution: If the Wi-Fi fails when the app is running, the app can no longer communicate with
the Camargue Skye.
This Wi-Fi interruption may also occur because the smart device is currently out of range of
the router.
In this case, a message 'Communication problems' appears on the screen.
After pressing OK, the app tries to restore the connection. This connection will only be
restored if the Wi-Fi connection is OK again, otherwise, the message will reappear.
Note: It may happen that 1 or more elements (icons) are not shown after restoring the
connection. In that case, close the app completely (make sure that the app is also no longer
running in the background), wait 5 minutes and restart the app.
162
Communication problems
x
There are communication issues
with your patio cover.
The application will try to reconnect.
It is possible that data was lost.
Please check the network connection
if the problem persists.

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