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2.0 How to use this manual:
2.1 Introduction:
Please keep a note of your local service agent's address and
telephone number in the space below.
In the event of a breakdown, contact them and try to give all
relevant details so they can help you quickly.
The wheelchairs shown and described in this manual may
not be exactly the same in every detail as your own model.
However, all instructions are still entirely relevant, irrespective of
detail differences.
NOTE: The manufacturer reserves the right to alter without
notice any weights, measurements or other technical data
shown in this manual. All figures, measurements and capacities
shown in this manual are approximate and do not constitute
specifications.
2.2 Guarantee:
The guarantee form is included in the Sunrise Pack. Please fill in
the relevant details and return to us to register your entitlement.
THIS GUARANTEE DOES NOT AFFECT YOUR LEGAL
RIGHTS IN ANY WAY.
Sunrise Medical* provides a guarantee, as set out in the
warranty conditions, for products to its customers covering the
following.
Warranty conditions:
1. Should a part or parts of the product require repair or
replacement as a result of a manufacturing and/or material
fault within 24 months, then the affected part or parts will be
repaired or replaced free of charge. The warranty will only
cover manufacturing defects.
2. To enforce the warranty, please contact Sunrise Medical
Customer Service with the exact details of the nature of the
difficulty. Should you be using the product outside the area
covered by the Sunrise Medical customer service agent,
repairs or replacement will be carried out by another agency
as designated by the manufacturer The product must be
repaired by a Sunrise Medical designated Customer Service
agent, (dealer).
3. For parts, which have been repaired or exchanged within the
scope of this warranty, we provide a warranty in accordance
with these warranty conditions for the remaining warranty
period for the product in accordance with point 1).
4. For original spare parts which have been fitted at the
customer's expense, these will have a 12 months guarantee,
(following the fitting), in accordance with these warranty
conditions.
5. Claims from this warranty shall not arise, if a repair or
replacement of a product or a part is required for the following
reasons:
a. Normal wear and tear, which include but is not limited to
the following parts where fitted; batteries, armrest pads,
upholstery, tyres, brakes shoes, ferrules, etc.
b. Any overloading of the product, please check the EC label
for maximum user weight.
c. The product or part has not been maintained or serviced
in accordance with the manufacturer's recommendations
as shown in the user instructions and/or the service
instructions.
d. Accessories have been used which are not specified as
original accessories.
8
Puma 40 Sedeo Ergo
e. The product or part having been damaged by neglect,
accident or improper use.
f. Changes/modifications have been made to the product
or parts, which deviate from the manufacturer's
specifications.
g. Repairs have been carried out, before our Customer
Service has been informed of the circumstances.
6. This guarantee is subject to the law of the country in which
the product was purchased from Sunrise Medical"
* Means the Sunrise Medical facility from which the product
was purchased.
Dealer signature and stamp
Should a part or parts of the product require repair or
replacement as a result of a manufacturing and/or material
fault within 24 months, then the affected part or parts will be
repaired or replaced free of charge. The warranty will only
cover manufacturing defects
Rev.C
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