Problem
Mower leaves ragged
finish/poor quality
of cut
Perimeter wire not
detected
Height-of-cut button
stuck
After-sales Service and Application
Service
In all correspondence and spare part orders, please
always include the 10-digit article number given on the
type plate of the mower .
It is possible, that the software version of your mower is
required (see "Menu > Settings > Info") .
If the mower is requested to be returned to the service
centre, the mower and docking station must always be
returned together .
The product must be periodically inspected and
maintained for safety and to keep it running at a high
level of performance .
Periodic maintenance will also help to extend service life .
Honda recommends annual service to be completed by
your local authorised Honda dealer .
Transport
The contained lithium-ion batteries are subject to the
Dangerous Goods Legislation requirements . The batteries
are suitable for road-transport by the user without further
restrictions .
When shipping through third parties (e .g .: by air
transport or forwarding agency), special requirements
on packaging and labelling must be observed . For
preparation of the item being shipped, consulting an
expert for hazardous material is required .
Possible Cause
The mower does not mow often
enough
Cutting blades blunt
Possible clogging
No power at the docking station
Perimeter wire cut
Wrong installation (e .g . not
enough distance between
wires)
Perimeter wire close to a
source of interference
Possible clogging
Corrective Action
Mow more frequently for a good result (e .g . by means of
more/longer slots in schedule) .
Reverse or replace cutting blades (see figure K) .
Always turn On/Off switch off first, then check
underneath the mower . Clear out as necessary (always
wear protective gloves) .
Check if the docking station is powered up (LED is on) .
Check perimeter wire for damages .
Follow instructions in the Installation Guide .
Remove any excess (e .g . coiled up) perimeter wire
around the docking station . Change perimeter wire ID in
the menu .
Always turn isolator On/Off off first, then check
underneath the mower . Clear out as necessary (always
wear protective gloves) .
Disposal
The garden product, batteries, accessories and
packaging should be sorted for environmental-
friendly recycling .
Do not dispose of garden products and
batteries/rechargeable batteries into household
waste!
Only for EC countries:
According to the European law 2012/19/EU, electrical
and electronic equipments that are no longer usable, and
according to the European law 2006/66/EC, defective or
used battery packs/batteries, must be collected separately
and disposed of in an environmentally correct manner .
f Integrated batteries may only be removed for disposal .
Opening the housing shell can damage or destroy the
garden product .
f Integrated batteries may only be removed for
disposalby service agents .
Battery packs/batteries:
Li-Ion:
Please observe the instructions under Transport .
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