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en Home Connect
Basic setting
Appliance info
Connect to network
Disconnect from net-
work
Connect to app
Remote start
Software update
Remote diagnostics
Customer Service can use Remote Dia-
gnostics to access your appliance if
you contact them, have your appliance
connected to the Home Connect server
and if Remote Diagnostics is available
in the country in which you are using
the appliance.
Tip: For further information and details
about the availability of Remote Dia-
gnostics in your country, please visit
the service/support section of your
local website: www.home-connect.com
Software update
You can use this function to update the
software of your appliance, e.g. for op-
timisation, troubleshooting or safety-rel-
evant updating.
The app informs you about available
software updates.
Running software update
Requirements
¡ The appliance is connected to your
home network and your mobile
device.
¡ The app and the display indicate that
a software update is available.
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Selection
-
Connect manually
Connect automatically
-
-
Switch on remote start
Switch off remote start
-
Description
Note: In networked standby mode, your appliance
requires a maximum of 2 W.
Display network and appliance information
Reconnect the appliance to your home network.
Note: You cannot operate your appliance via the
"Home Connect" app without a network connection.
Connect the appliance to "Home Connect" or addi-
tional "Home Connect" accounts.
Switch remote start on the appliance on and off.
Note: With the "Home Connect" app only switch-off
is possible.
Select available software update and execute.
Start the software update now or
1.
later on.
Wait until the display shows "Soft-
2.
ware update successful".
Data protection
Please see the information on data pro-
tection.
The first time your appliance is
registered on a home network
connected to the Internet, your
appliance will transmit the following
types of data to the Home Connect
server (initial registration):
¡ Unique appliance identification (con-
sisting of appliance codes as well as
the MAC address of the Wi-Fi com-
munication module installed).
¡ Security certificate of the Wi-Fi com-
munication module (to ensure a se-
cure data connection).
¡ The current software and hardware
version of your appliance.
¡ Status of any previous reset to fact-
ory settings.
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