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What to do if...
Problem
You cannot activate or oper-
ate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
The hob deactivates.
Residual heat indicator does
not come on.
The heat setting changes be-
tween two levels.
The sensor fields become
hot.
There is no signal when you
touch the panel sensor fields.
comes on.
comes on.
Possible cause
The hob is not connected to
an electrical supply or it is
connected incorrectly.
The fuse is released.
You touched 2 or more sen-
sor fields at the same time.
STOP+GO function operates.
There is water or fat stains on
the control panel.
You put something on one or
more sensor fields.
You put something on the
sensor field
.
The zone is not hot because
it operated only for a short
time.
Power management function
operates.
The cookware is too large or
you put it too near to the
controls.
The signals are deactivated.
Automatic Switch Off oper-
ates.
The Child Safety Device or
the Lock function operates.
Remedy
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec-
tion diagram.
Make sure that the fuse is the
cause of the malfunction. If
the fuse releases again and
again, contact a qualified
electrician.
Activate the hob again and
set the heat setting in less
than 10 seconds.
Touch only one sensor field.
Refer to "Daily use" chapter.
Clean the control panel.
Remove the object from the
sensor fields.
Remove the object from the
sensor field.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
Refer to "Daily use" chapter.
Put large cookware on the
rear zones if possible.
Activate the signals.
Refer to "Daily use" chapter.
Deactivate the hob and acti-
vate it again.
Refer to "Daily use" chapter.
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