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PROBLEM
The laundry is not clean.
6.3. FAULT CODES ON THE CONTROL PANEL
ERROR MESSAGE
CL
E30
E10
E21
E12
EXX
POSSIBLE CAUSE
The wrong program has been selected.
Too little, or wrong detergent
EXPLANATION
The child safety lock is
activated.
The door is not closed
properly.
There is a problem with the
water supply.
There is a problem with
water drainage.
The appliance has detected
too much water in the drum.
Other error messages.
62
SOLUTION
See section 4.4. for the right
programme. Some programmes
wash at a low temperature, or use a
maximum filling weight. If the filling
weight for that specific programme
is exceeded, or a programme with
too low a temperature has been
chosen, the laundry cannot be washed
completely.
Using additional functions:
Using the stain removal programme to
remove specific stains. See section 4.5..
Use the pre-wash and rinse function.
See section 4.5..
Use more detergent or use another
detergent; refer to the instructions on
the detergent packaging.
POSSIBLE CAUSE
You have activated the child
safety lock.
The door is not completely
closed.
There is a kink in the supply
hose.
The water supply filters are
contaminated.
The supply water pressure is
not high enough.
The stop cock is closed.
The drain hose is blocked.
The water drainage is
blocked.
There is too much water in
the drum.
-
POSSIBLE SOLUTION
See section 4.6..
Close the door properly and
press the start/pause button.
Remove the kink from the
supply hose.
Clean the water supply filters
according to section 5.2..
Ensure that the supply hose is
connected to a water supply
with a water pressure of at
least 0.05 MPa.
Open the stop cock.
Remove blockages from the
drain hose.
Unblock the water drainage.
Press the start/pause button
to continue the laundry
programme.
Press the start/pause button
to continue the laundry
programme.
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