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PROBLEM
There is a leak somewhere.
A lot of foam is created during a wash.
There is limescale build up on the drum.
Detergent remains in the laundry tray
after washing.
Fabric softener or water remains in the
fabric softener compartment.
POSSIBLE CAUSE
The supply or drain hose is not properly
connected.
The drain hose hangs more than 15 cm
in the drain.
The drain hose is blocked.
The drain is blocked.
The detergent tray is leaking.
The door is leaking; there was laundry
between the door.
The door is leaking; the door seal is
worn or torn.
The base plate is leaking; too much
detergent has been used
The base plate is leaking; there is an
internal leak.
Too much detergent used
Too little detergent has been used.
There is insufficient pressure on the
water.
The detergent is too thick or clumps.
The drain (suction siphon) of the fabric
softener compartment is blocked.
60
SOLUTION
Check the connections of the supply
and drain hose. If necessary, recouple
the hoses. Replace broken hoses.
Ensure that the drain hose does not
hang further than 15 cm in the drain.
Remove blockages from the drain hose.
Clear the drain.
Clean the detergent tray according to
section 5.3..
Press the start/pause button to pause
the laundry programme. Open the door
and put the laundry well in the drum.
Close the door and restart the laundry
programme. Check whether the leak
persists.
Disconnect the machine from the power
supply and remove the laundry from
the machine. Please contact Wisberg.
Disconnect the appliance from the
power supply. Tilt the washing machine
backwards and check for water
coming out of the machine. If this is the
case, place something under the front
adjustable feet of the appliance so that
the appliance remains tilted. Allow the
machine to dry for a day in this way.
Then put the machine upright again.
At the next wash, use less detergent
and check if the leak occurs again.
Please contact Wisberg.
Use less detergent next time.
Use more detergent next time.
Clean the water supply according to
section 5.2..
Clean the detergent tray according to
section 5.3.. Check that the detergent
used is suitable for machine washing.
If you are using powdered detergent in
combination with softeners, first add the
detergent and then the softener.
Dilute detergent that is too thick with
water.
Clear the drain of the fabric softener
compartment and clean the detergent
tray according to section 5.3.. If
necessary, use the rinse function (see
section 4.5.).
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