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6. TROUBLESHOOTING
WARNING!
3
ELECTROCUTION HAZARD DUE TO SHORT CIRCUIT. Do not perform any repairs to the appliance that are not described in
this manual. The appliance may only be repaired by an authorised service technician.
NOTE
• Some problems can be easily solved by yourself using the table below. If the descriptions below do not solve your
problem, please contact our customer service team: www.wisberghome.com
• Only a qualified electrician or authorised person may solve the faults not contained in this manual. Repairs carried out by
unauthorised persons may cause injury and/or serious damage to persons and property.
6.1. PROBLEMS WITH THE APPLIANCE
PROBLEM
The appliance will not start.
The door doesn't open.
The door does not close properly.
POSSIBLE CAUSE
The power cable is not properly
inserted in the earthed socket.
There is no voltage on the earthed
socket.
A fuse has tripped or broken.
The door is not closed properly.
The appliance is overloaded.
There's clothing trapped inside the
appliance.
The laundry programme is not yet
complete.
Door protection is enabled.
There was laundry between the door.
The washing machine is overloaded.
59
SOLUTION
Insert the power cable properly into the
earthed socket.
Check that the earthed socket is
working.
Check fuses and replace fuses if
necessary.
Close the door properly and press the
start/pause button.
Put less laundry in the appliance at the
same time.
Remove the laundry from the appliance
and put the laundry in again.
Ensure the laundry programme is
complete.
Wait until the drum is completely
stationary. Sometimes it takes time until
the door protection switches off.
Unplug the power cable from the
earthed socket and plug the power
cable back into the earthed socket.
Remove laundry that is trapped by the
door. Push the laundry well into the
drum.
Put less laundry in the machine and try
to close the door again.
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