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Problem
An acoustic signal sounds and the
hob deactivates.
An acoustic signal sounds when the
hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
The sensor fields become hot.
comes on.
comes on.
and a number come on.
E6 comes on.
If you cannot find a solution...
If you cannot find a solution to the problem yourself,
contact your dealer or an Authorised Service Centre.
Give the data from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the corner of the
glass surface) and an error message that comes on.
Technical data
Rating plate
Model KEV6340FBB
22
Possible cause
You touched 2 or more sensor fields
at the same time.
There is water or fat stains on the
control panel.
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it op-
erated only for a short time.
The cookware is too large or you
put it too near to the controls.
Automatic Switch Off operates.
The Child Safety Device function
operates.
There is an error in the hob.
The second phase of the power
supply is missing.
Make sure, you operated the hob correctly. If not the
servicing by a service technician or dealer will not be
free of charge, also during the warranty period. The
instructions about the Service Centre and conditions of
guarantee are in the guarantee booklet.
PNC 949 492 138 01
Remedy
Touch only one sensor field.
Clean the control panel.
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long
to be hot, speak to an Authorised
Service Centre.
Put large cookware on the rear
zones if possible.
Deactivate the hob and activate it
again.
Refer to "Daily use" chapter.
Disconnect the hob from the electri-
cal supply for some time. Discon-
nect the fuse from the electrical sys-
tem of the house. Connect it again.
If
comes on again, speak to an
Authorised Service Centre.
Check if the hob is correctly connec-
ted to the electrical supply. Remove
the fuse, wait one minute, and insert
the fuse again.
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